Citizens Advice reveals best and worst energy suppliers for customer service
The UK has a multitude of energy suppliers to choose from, allowing customers to pick the deal that suits them best.
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But some have been voted better than others when it comes down to customer service, according to this year’s Citizens Advice Star Rating report.
Billing errors, complaints handling and waiting times
Billing errors and inaccuracies remain among the top grievances for customers, alongside phone waiting times and the way in which complaints are handled.